LIVE SERVICE INTELLIGENCE
FOR HOSPITALITY TEAMS

Manager knows.
Kitchen knows.
But does your waiter?

LENCUE keeps your team in the loop - live menu changes, wine cues, allergens, 86 updates, kitchen signals and service support, so everyone can give the same great service.

See LENCUE in action
A warmly lit restaurant table prepared for service

Same service.
Higher standards.

Restaurant service during a busy shift
Information
moves fast here.

HOSPITALITY DOESN’T HAVE
AN INFORMATION PROBLEM.

It has a timing problem.

Kitchen knows the dish is gone.
Manager knows the allergy detail.
Someone knows the vintage just changed.
The sommelier knows what works with the lamb.

The person standing in front of the guest shouldn’t be the last one to know.

LENCUE IN ACTION

One shift.
One shared picture.

From what’s on, to what’s out, to what your guests will love.
Everyone works from the same picture.

01

Menu

Know what’s in it.

02

Safe to Serve

Know what is safe.

03

The Fix

Know when someone needs support.

04

Table Context

Know what is happening at the table.

WINE INTELLIGENCE

Great wine service
shouldn’t depend on
who’s working tonight.

LENCUE gives every waiter clear cues, pairing reasons and smart alternatives, so recommendations feel natural and confident.

Subtle tech.
Significant sales.

TABLE WINE CUE

One table. Different dishes.
One confident wine move.

Table Wine Cue reads the whole order and recommends one bottle that makes sense across the table.

Waiter cue

What to actually say.

Why it works

The reasoning behind the pairing.

Wine notes

Helpful context without overcomplicating it.

Substitute wine

So the recommendation stays alive.

Glass or bottle

Turn knowledge into sales effortlessly.

Real LENCUE dish dossier and wine pairing screen

DISH INTELLIGENCE

From dish knowledge
to the perfect pairing.

Go beyond ingredients.

LENCUE connects dish details, service language and pairing intelligence so the team understands not only what the dish is, but how to talk about it.

WHEN SOMETHING CHANGES
DURING SERVICE.

86 should move
faster than rumours.

When availability changes during service, the update shouldn’t travel through three people and a kitchen doorway. It reaches the whole floor at once, as part of Pulse.

BUILT FROM HOSPITALITY

Built from the floor,
not the boardroom.

LENCUE grew from years inside hospitality and the same service problems happening again and again.

Questions travelling through kitchens.

Wine knowledge disappearing between shifts.

86 updates reaching the floor too late.

Managers being needed while standing somewhere else.

Technology should support hospitality without getting between the waiter and the guest.

LIVE PILOT · REAL SERVICE

Start small. Test it during real service.

Already being tested where it matters: during real service. LENCUE is tailored around your venue’s own menu, team and service flow.

Request pilot access
01

Discovery

15-minute virtual coffee

02

Tailored pilot

Setup around your venue and team

03

Live with your team

Real service. Real feedback.

04

Review

Measure impact together.

Your team already knows a lot.

LENCUE makes sure the answer is there when service needs it.